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Privacy Policy

At Penn Home Care, LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect the personal information you give us through this website – including our contact, referral, assessment and job application forms – and your phone number if you agree to receive text messages (SMS) from us.

  • Information We Collect

When you opt-in to receive SMS messages, we may collect the following information:

    • Your name, email address and phone number (contact and assessment forms)
    • Information about the person you refer (referral form)
    • Your job application details (careers form)
    • Your consent to receive text messages (SMS)
    • Basic website usage data (cookies)
  • Use of Information

We use your information only to respond to you, provide your services, and process referrals and job applications. If you agree to receive text messages, we use your phone number to send:

    • Caregiver visit schedule updates
    • Service notifications
    • Job application updates
  • No Sharing with Third Parties

We do not sell your personal information. We do not share your phone number with third parties or affiliates. We share information only when the law requires it, or when it is needed to provide your services. 

  • Health Information

Information about the care we provide to participants is protected health information under HIPAA. How we use and protect it is described in our Notice of Privacy Practices, which we give to every participant. Please do not send medical information through this website's forms.

  •  Opt-Out 

You can stop receiving text messages at any time by replying "STOP" to any of our messages. After that, your phone number will be removed from our text list. For help, reply "HELP" or call +1(717)857-4371.

  •  Security

We implement reasonable security measures to protect your information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

  • Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. If you continue to use our website or text message service after changes are posted, you accept the updated policy.

  • Contact Us

If you have any questions about this Privacy Policy, please contact Penn Home Care, LLC:

Phone: +1(717)857-4371

Email: info@pennhomecare.net

Mail: 2515 North Front Street, Harrisburg, PA 17110.